te1971 Privacy Policy

1. Data We Collect

te1971 collects personal data from players through several channels: directly when you register an account or interact with the platform, automatically as you browse and use the site, and in some cases from third-party payment processors and identity verification services. The categories of personal data we collect are set out below.

1.1 Registration Data

When you create a te1971 account, we collect the following information:

• Full name as it appears on your government-issued identification.
• Mobile phone number — a Bangladesh-registered number used for account verification and communications.
• Email address — used for account notifications, security alerts, and promotional communications (where you have opted in).
• Date of birth — collected to verify that you meet the 18+ age requirement.
• Account credentials — your chosen username and an encrypted representation of your password (we never store passwords in plain text).

1.2 Identity Verification (KYC) Data

As part of our Know Your Customer (KYC) process, we may request and collect:

• A copy of your National Identity Card (NID), passport, or other government-issued photo identification.
• Proof of residential address (e.g., a recent utility bill or bank statement).
• Proof of ownership of the payment method you use for deposits and withdrawals (e.g., a screenshot of your bKash or Nagad account showing your registered name).

1.3 Financial Transaction Data

When you make deposits or withdrawal requests on te1971, we collect and process transaction-related data including:

• Payment method details (e.g., bKash number, Nagad number, Rocket number, Upay account, Visa/Mastercard last four digits).
• Transaction amounts in BDT, transaction timestamps, and transaction reference numbers.
• Deposit and withdrawal history associated with your te1971 account.

Note: te1971 does not store full card numbers or full mobile financial service PINs. Full payment credential processing is handled by our certified payment processor partners using their own secure infrastructure.

1.4 Gameplay & Betting Data

We record data related to your activity on the te1971 platform, including:

• Game sessions, bet amounts, game outcomes, and win/loss records.
• Sports betting selections, odds accepted, and settlement results.
• Bonus offers claimed and wagering progress.
• Session duration and frequency of play — used in part for responsible gaming monitoring.

1.5 Technical & Device Data

When you access te1971, our servers automatically collect certain technical data:

• IP address and approximate geolocation derived from IP.
• Browser type and version, operating system, device type.
• Referring URL (the page you visited before arriving at te1971).
• Pages visited within te1971, time spent on pages, and navigation paths.
• Session identifiers and cookie data (see the Cookies section below).

2. How We Use Your Data

te1971 uses the personal data it collects for clearly defined purposes. We do not use your data for any purpose that is incompatible with the reasons for which it was originally collected without first obtaining your consent. The primary purposes for which we use your data are as follows:

Purpose	Data Used	Legal Basis
Account registration and management	Name, email, mobile number, date of birth, credentials	Contractual necessity
Age verification (18+ compliance)	Date of birth, KYC documents	Legal obligation
Processing deposits and withdrawals	Payment method details, transaction records	Contractual necessity
Fraud prevention and anti-money laundering	Transaction data, device data, IP address, KYC documents	Legal obligation / Legitimate interest
Responsible gaming monitoring	Gameplay data, session frequency, deposit patterns	Legal obligation / Legitimate interest
Customer support	Name, email, mobile number, account history	Contractual necessity
Platform analytics and improvement	Technical data, gameplay data (aggregated/anonymised)	Legitimate interest
Promotional communications	Email address, mobile number	Consent (opt-in only)

2.1 Promotional Communications

te1971 may send you promotional communications about new games, bonuses, seasonal offers (such as Eid promotions, BPL season deals, and Pohela Boishakh offers), and platform updates. We will only send you marketing messages where you have explicitly opted in to receive them. You may withdraw your consent and unsubscribe from marketing communications at any time by contacting te1971 support via the Support page.

2.2 Automated Decision-Making

te1971 may use automated processes to detect suspicious account activity, potential bonus abuse, and responsible gaming risk indicators. Where an automated process results in a material action against your account (such as a temporary suspension), you have the right to request human review of that decision by contacting our support team.

3. Data Sharing & Disclosure

te1971 does not sell your personal data to third parties. We share personal data with external parties only where it is necessary to deliver our services, comply with legal obligations, or protect the legitimate interests of te1971 and our players. The categories of third parties with whom we may share your data are described below.

3.1 Payment Processors

To facilitate deposits and withdrawals, te1971 shares necessary transaction data with our payment processing partners, including bKash, Nagad, Rocket, Upay, and international card processors (Visa/Mastercard network operators). These partners receive only the data necessary to execute the specific transaction and are contractually obligated to handle your data securely and in compliance with applicable data protection standards.

3.2 Game Providers

te1971's game catalogue is powered by third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. When you play a game provided by one of these studios, certain technical session data (such as a player session token, game round ID, and bet/win amounts) is shared with that provider to render the game and return results. These providers do not receive your full personal profile or payment details.

3.3 Identity Verification Services

Where we use third-party KYC verification providers to assist with identity document checks, the relevant identification documents and associated personal data will be shared with that provider solely for the purpose of completing the verification. All such providers are bound by strict data processing agreements.

3.4 Legal and Regulatory Disclosures

te1971 may disclose your personal data to law enforcement authorities, financial intelligence units, or other regulatory bodies where we are required to do so by applicable law, court order, or where we have a good-faith belief that disclosure is necessary to prevent fraud, money laundering, or other criminal activity. In such cases, te1971 will disclose only the minimum data required to satisfy the legal obligation.

4. Cookies & Tracking

te1971 uses cookies and similar browser-based technologies to operate and improve the platform. A cookie is a small text file that is stored on your device when you visit a website. Cookies allow te1971 to recognise your browser across sessions, maintain your login state, and understand how players interact with the platform.

4.1 Types of Cookies We Use

• Strictly Necessary Cookies: These cookies are essential for the te1971 platform to function. They manage your login session, remember your preferences within a session, and protect the platform from certain types of web-based attacks. These cookies cannot be disabled without impairing your ability to use te1971.
• Functional Cookies: These cookies remember choices you make on the platform (such as your preferred language or display settings) to provide a more personalised experience. They persist between sessions.
• Analytics Cookies: te1971 uses aggregate, anonymised analytics data to understand how players navigate the platform, which games are most popular, and where usability improvements can be made. This data is processed at an aggregate level and is not linked to individual player identities.

4.2 Managing Cookies

You can control and manage cookies through your browser settings. Most modern browsers allow you to view, block, or delete cookies. Please be aware that disabling strictly necessary cookies will affect your ability to log in and use the te1971 platform. For guidance on managing cookies in your specific browser, refer to that browser's official help documentation.

4.3 Third-Party Cookies

Game providers embedded within the te1971 platform (such as Pragmatic Play, Evolution Gaming, and Spribe) may set their own functional cookies necessary to render their game content. te1971 does not control these third-party cookies but limits their scope to what is technically required for game delivery. te1971 does not permit third-party advertising networks to place tracking or retargeting cookies on the te1971 platform.

5. Data Retention

te1971 retains your personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy, to maintain your active account, and to comply with our legal and regulatory obligations. The general retention principles we apply are as follows:

• Active account data: Retained for the full duration of your te1971 account plus a period of five (5) years following account closure, to meet anti-money laundering and fraud prevention obligations.
• Transaction records: Financial transaction data is retained for a minimum of five (5) years from the date of the transaction to satisfy record-keeping requirements.
• KYC documents: Identity verification documents are retained for a minimum of five (5) years from the date of submission or from the date of account closure, whichever is later.
• Support communications: Records of support interactions are retained for three (3) years following the resolution of the relevant issue.
• Marketing consent records: Where you have opted in to marketing communications, records of that consent are retained for the duration of the consent period plus three (3) years.
• Technical/analytics data: Anonymised aggregate analytics data may be retained indefinitely as it cannot be linked to individual players.

When personal data is no longer required, te1971 will securely delete it or irreversibly anonymise it so that it can no longer be associated with any individual player.

6. Data Security

te1971 takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect your information against unauthorised access, accidental loss, alteration, or disclosure. These measures include:

6.1 Technical Safeguards

• SSL/TLS encryption: All data in transit between your device and te1971's servers is encrypted using current SSL/TLS protocols.
• Password hashing: Player passwords are stored using strong one-way cryptographic hashing algorithms. te1971 staff cannot view your password in plain text.
• Access controls: Access to systems that hold personal data is restricted to authorised te1971 personnel on a strict need-to-know basis, with multi-factor authentication required for administrative access.
• Intrusion detection: te1971's infrastructure is monitored continuously for signs of unauthorised access or anomalous activity.
• Regular security assessments: te1971 conducts periodic security reviews to identify and remediate potential vulnerabilities in the platform.

6.2 Data Breach Response

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, te1971 will take immediate steps to contain the breach, assess its scope and impact, and notify affected players without undue delay. Notification will be provided via email to the address registered on your te1971 account and will include details of the nature of the breach, the data affected, and the steps te1971 is taking in response.

7. Your Privacy Rights

As a te1971 player, you hold a number of rights in relation to the personal data we hold about you. te1971 is committed to respecting and facilitating the exercise of these rights in a timely and transparent manner. Your rights are as follows:

7.1 Right of Access

You have the right to request a copy of the personal data that te1971 holds about you. Upon receiving a valid access request, te1971 will provide you with a summary of your personal data within thirty (30) days. This right is subject to certain limitations — for example, we may redact information relating to other individuals or information that is subject to legal privilege.

7.2 Right to Rectification

If you believe that any personal data te1971 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update certain account details (such as your email address or mobile number) directly within your te1971 account settings. For corrections to other data (such as your registered name), please contact te1971 support with supporting documentation.

7.3 Right to Erasure

You may request that te1971 delete your personal data. This right is not absolute — te1971 may be required to retain certain data to comply with legal obligations (for example, anti-money laundering record-keeping requirements). Where erasure is not possible in full, te1971 will explain which data must be retained and for how long, and will delete or anonymise the remainder.

7.4 Right to Restrict Processing

You have the right to request that te1971 restrict the processing of your personal data in certain circumstances — for example, while a dispute about the accuracy of your data is being resolved. During a restriction period, te1971 may store your data but will not actively process it beyond what is required to maintain your account in a suspended state.

7.5 Right to Object

Where te1971 processes your personal data on the basis of legitimate interest (such as for analytics or fraud prevention), you have the right to object to that processing. te1971 will assess your objection and cease that specific processing unless we can demonstrate compelling legitimate grounds that override your interests.

7.6 Right to Withdraw Consent

Where te1971 processes your personal data on the basis of your consent (such as for marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. To withdraw consent for marketing, contact te1971 support via the Support page.

7.7 Exercising Your Rights

To exercise any of the rights described above, please submit a written request to te1971 via the Support page. te1971 will respond to all valid privacy rights requests within thirty (30) days of receipt. We may ask you to verify your identity before processing a request to ensure that personal data is not disclosed to or acted upon by an unauthorised party.

8. Contact & Complaints

If you have any questions, concerns, or complaints relating to this Privacy Policy or the way te1971 handles your personal data, please contact our support team in the first instance via the Support page. We take all privacy-related queries seriously and will endeavour to resolve your concern promptly and transparently.

8.1 Privacy Contact Details

All privacy-related enquiries should be submitted through the te1971 Support page. Please include the subject line "Privacy Enquiry" and provide your registered te1971 account email address so that we can locate your account records efficiently. Our support team operates around the clock and will acknowledge your enquiry within 24 hours of receipt.

8.2 Policy Updates

te1971 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, we will update the effective date at the top of this page and, where appropriate, notify registered players via email. We encourage you to review this Privacy Policy periodically to stay informed about how te1971 protects your personal information.